Frequently Asked Questions
FAQ
Questions Every Subscription Business Owner Asks. Answered by the Experts.
Infosoft is built specifically for subscription-based and recurring delivery businesses. Whether you deliver milk, water jars, tiffins, newspapers, vegetables, flowers, laundry services, groceries, or any product on a daily, weekly, or monthly schedule, our platform is designed to simplify and automate your operations.
Yes. Our complete solution includes a powerful Admin Web Dashboard, a Delivery Staff Mobile App, and a branded Customer Mobile App for Android and iOS, allowing every stakeholder to stay connected in real time.
Absolutely. Every business operates differently, so we customize subscription rules, delivery schedules, billing methods, pricing models, and operational workflows to match your exact business requirements.
Yes. The system automatically tracks inventory, manages stock movement, monitors empty bottle or jar returns, records wastage, and alerts you before inventory runs low.
Bills are generated automatically based on actual deliveries. The software intelligently adjusts skipped deliveries, paused subscriptions, extra orders, discounts, taxes, and payment history to create completely accurate invoices every billing cycle.
Most businesses are successfully onboarded within 2 to 4 weeks. Our implementation team handles setup, data migration, configuration, testing, and staff training to ensure a smooth transition.
Our relationship doesn't end after deployment. We provide onboarding assistance, regular software updates, technical support, user training, and ongoing guidance through Phone, WhatsApp, Email, and Remote Support whenever you need us.
Yes. Your business information is protected using enterprise-grade security, encrypted communication, secure cloud infrastructure, automated backups, and strict access controls to keep your data safe at all times.
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